Service Description

Did you love white water rafting but wish you could have had a bit more control? This session is designed to give somebody the best possible introduction to white water kayaking. We'll meet at Sandy Lane in Chester and paddle down through town to the mighty Chester Weir, where a set of water steps have been built for fish to pass up the river. These steps also serve as an excellent play spot for kayakers! Once done, we'll head back upstream soaking up the sights along the way. Under the guidance of expert instructors, you'll have a taster for what white water kayaking is all about. No kayaking experience is necessary, but it helps if you a degree of fitness and coordination, an open mind and a can-do attitude. This experience is roughly 2.5 hours long and the distance paddled over that time is roughly 4 kilometres. The trip involves kayaking on grade 2 whitewater and repeatedly walking over uneven and slippery ground. By the end of the experience you'll not only have learned a bit more about kayaking but you'll also have conquered your first rapids in your own boat. Please note: For this trip, participants should be over 12 year old and any under 18s should be accompanied by an adult. All of our Chester based trips launch from Sandy Lane Park. This is a mobile operation that does not have a centre building. This means that we launch from a public space, and have access to a public toilet facility. You'll be supplied with a wetsuit for this session. For changing, we recommend all customers bring an XL towel or changing robe to allow for modesty.

Cancellation Policy

Cancellation or Alteration by Dee River Kayaking: In the business of outdoor activity provision instructors make continuous risk assessments to maintain the quality and safety of sessions. Because of the changeable nature of the outdoor environment, bookings can be subject to cancellation or alteration if the conditions on the day dictate. The outdoor activity venue and plan for your river trip is chosen and advertised as an ideal. If however, weather or water conditions at this venue are deemed unsafe or inappropriate on the day by the instructor, an alternative venue that fits with the spirit of the booking may be chosen on the day of the activity, or if one cannot be found the trip may be cancelled. Your Dee River Kayaking Instructor is the only one who can decide this for your trip. If a trip is cancelled by us due to unsuitable conditions on the day, or other unforeseen circumstances, we will discuss potential options as to how we can fulfil our commitment to you, either by rescheduling your trip or offering a refund if an alternative arrangement cannot be found. Cancellation by the Customer: It may be that a client needs to cancel their booking. They must make Dee River Kayaking aware of this as soon as possible so that alternative arrangement can be made. When a client cancels a booking the following timescale regarding payment for the booking will be used. 4+ weeks before the activity: No fee will be charged for cancellation or rescheduling. 10 days - 4 weeks before the activity: A fee of 30% of the activity cost will be charged for cancellation. No fee will be charged for rescheduling. Less than 10 days before the activity: The whole cost for the activity will be charged for cancellation. A 30% fee will be charged for rescheduling. Less than 48 hours before activity. A 75% fee will be charged for rescheduling. If you wish to discuss these cancellation terms, please do so ahead of booking.

Contact Details

• info@deeriverkayaking.com