Service Description

Are you wanting to take your first steps in this incredible sport? Hoping to get confident in your new boat? Develop trip planning skills? Learn to roll? Whatever your level, grab the chance for tuition with an expert instructor from Dee River Kayaking. We're able to provide all equipment necessary for these sessions at no extra cost. For those looking to really get into it you will quickly find however that there is no boat like your own, and so would highly recommend paddlers source a kayak to learn in that fits you like a glove and will be the same every time! We partner with local kayak shops and are very happy to help you identify the best boat for your development. Be sure to bring clothing that will keep you warm and comfortable on the river, plus a change of clothes and a towel! All of our activities require participants to wear closed-toe footwear throughout. It is essential that you bring a spare pair of shoes so that you can wear one on the river and the other on the way home. We can provide EVERYTHING, but let us know if you already have and intend to use any of the following: - Boat - Paddle - Wetsuit,drysuit,cag - Buoyancy aid/Life Jacket - Helmet - Spraydeck

Cancellation Policy

Cancellation or Alteration by Dee River Kayaking: In the business of outdoor activity provision instructors make continuous risk assessments to maintain the quality and safety of sessions. Because of the changeable nature of the outdoor environment, bookings can be subject to cancellation or alteration if the conditions on the day dictate. The outdoor activity venue and plan for your river trip is chosen and advertised as an ideal. If however, weather or water conditions at this venue are deemed unsafe or inappropriate on the day by the instructor, an alternative venue that fits with the spirit of the booking may be chosen on the day of the activity, or if one cannot be found the trip may be cancelled. Your Dee River Kayaking Instructor is the only one who can decide this for your trip. If a trip is cancelled by us due to unsuitable conditions on the day, or other unforeseen circumstances, we will discuss potential options as to how we can fulfil our commitment to you, either by rescheduling your trip or offering a refund if an alternative arrangement cannot be found. Cancellation by the Customer: It may be that a client needs to cancel their booking. They must make Dee River Kayaking aware of this as soon as possible so that alternative arrangement can be made. When a client cancels a booking the following timescale regarding payment for the booking will be used. 4+ weeks before the activity: No fee will be charged for cancellation or rescheduling. 10 days - 4 weeks before the activity: A fee of 30% of the activity cost will be charged for cancellation. No fee will be charged for rescheduling. Less than 10 days before the activity: The whole cost for the activity will be charged for cancellation. A 30% fee will be charged for rescheduling. Less than 48 hours before activity. A 75% fee will be charged for rescheduling. If you wish to discuss these cancellation terms, please do so ahead of booking.

Contact Details