Service Description

Safety first! having the knowledge and tools to be safer on the river is a crucial step in becoming an more independent paddler and useful member of your paddling team. This 3 hour workshop is aimed at kayakers, canoeist and stand up paddleboarders. What is covered? During this workshop we will be looking at: - Self rescue techniques - Team rescue techniques - Craft based rescues and towing - Equipment and equipment set up - Dealing with situations - Environmental considerations - Planning What's included? - Professional coaching from an experienced and qualified member of staff. - British Canoeing Paddle Safer Award What's not included? - Equipment (if there is something you don't have please feel free to speak with us to find a solution. Boat/Board Hire is available for £25 per day either through us or an external partner and everything else can be sourced easily- You just have to ask) - Small parking or facilities fees (venue dependant) What kit do you need? - Boat or Stand up Paddleboard - Paddle - Warm clothes suitable for immersion such as a wetsuit (you will get wet) including closed toe shoes - Any safety kit you have that you'd like to see how it works

Cancellation Policy

Cancellation or Alteration by Dee River Kayaking: In the business of outdoor activity provision instructors make continuous risk assessments to maintain the quality and safety of sessions. Because of the changeable nature of the outdoor environment, bookings can be subject to cancellation or alteration if the conditions on the day dictate. The outdoor activity venue and plan for your river trip is chosen and advertised as an ideal. If however, weather or water conditions at this venue are deemed unsafe or inappropriate on the day by the instructor, an alternative venue that fits with the spirit of the booking may be chosen on the day of the activity, or if one cannot be found the trip may be cancelled. Your Dee River Kayaking Instructor is the only one who can decide this for your trip. If a trip is cancelled by us due to unsuitable conditions on the day, or other unforeseen circumstances, we will discuss potential options as to how we can fulfil our commitment to you, either by rescheduling your trip or offering a refund if an alternative arrangement cannot be found. Cancellation by the Customer: It may be that a client needs to cancel their booking. They must make Dee River Kayaking aware of this as soon as possible so that alternative arrangement can be made. When a client cancels a booking the following timescale regarding payment for the booking will be used. 4+ weeks before the activity: No fee will be charged for cancellation or rescheduling. 10 days - 4 weeks before the activity: A fee of 30% of the activity cost will be charged for cancellation. No fee will be charged for rescheduling. Less than 10 days before the activity: The whole cost for the activity will be charged for cancellation. A 30% fee will be charged for rescheduling. Less than 48 hours before activity. A 75% fee will be charged for rescheduling. If you wish to discuss these cancellation terms, please do so ahead of booking.

Contact Details