Service Description

On this trip, we'll head down to the Chester Weir where a set of steps designed for fish to pass up river have also created an excellent play spot for kayakers! Under the guidance of expert instructors, you'll have a taster for what white water kayaking is all about. This session is designed to be as fun and safe as possible, while giving you a perfect introduction to white water. You Should Bring... On a Whitewater Kayaking Experience, please bring a bathing suit to wear beneath your wetsuit, a towel to dry off afterwards, and something warm to jump right into. You will get WET. All of our activities require participants to wear footwear throughout, so it is essential that you bring a spare pair of shoes so that you can wear one on the river and the other on the way home. Note flipflops and sliders are not acceptible footwear for our activities. We Will Provide... -Boats. Our Kayaks are the most accessible on the market! They're super stable and fun, high performance inflatable boats made from a high grade material. They give you the freedom to move around and sit however you feel comfortable, while being super easy to control and get up to speed. -Paddles -Wetsuits -Helmets -Life Jackets -Highly experienced Instructors to help you out! -Under 18's must be accompanied on the session by a parent. -Minimum age limit to paddle your own kayak is 12. - 8-11's can take part only if they are in a tandem kayak with an experienced whitewater kayaker. If there is none in the group, we can source one at an additional cost. All Chester based trips depart from Sandy Lane riverside car park. Look for the bright blue boats! Sandy Ln, Chester CH3 5UL

Cancelation Policy

Cancellation or Alteration by Dee River Kayaking: In the business of outdoor activity provision instructors make continuous risk assessments to maintain the quality and safety of sessions. Because of the changeable nature of the outdoor environment, bookings can be subject to cancellation or alteration if the conditions on the day dictate. The outdoor activity venue and plan for your river trip is chosen and advertised as an ideal. If however, weather or water conditions at this venue are deemed unsafe or inappropriate on the day by the instructor, an alternative venue that fits with the spirit of the booking may be chosen on the day of the activity, or if one cannot be found the trip may be cancelled. Your Dee River Kayaking Instructor is the only one who can decide this for your trip. If a trip is cancelled by us due to unsuitable conditions on the day, or other unforeseen circumstances, we will discuss potential options as to how we can fulfil our commitment to you, either by rescheduling your trip or offering a refund if an alternative arrangement cannot be found. Cancellation by the Customer: It may be that a client needs to cancel their booking. They must make Dee River Kayaking aware of this as soon as possible so that alternative arrangement can be made. When a client cancels a booking the following timescale regarding payment for the booking will be used. 4+ weeks before the activity: No fee will be charged for cancellation or rescheduling. 10 days - 4 weeks before the activity: A fee of 30% of the activity cost will be charged for cancellation. No fee will be charged for rescheduling. Less than 10 days before the activity: The whole cost for the activity will be charged for cancellation. A 30% fee will be charged for rescheduling. Less than 48 hours before activity. A 75% fee will be charged for rescheduling. If you wish to discuss these cancellation terms, please do so ahead of booking.

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